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You made me feel safe and secure. I felt that I could communicate my feelings without being judged! I was scared to come here but now I know it is a great place to be for help.
I had the best vacation since my injury. I am very pleased and my family is too. They have noticed a big change. I am more outgoing, fun and enjoy life to the fullest just the way I used to be. I feel great and want to thank-you once again for a new beginning in life. For this I an eternally grateful.
J’ai eu une excellente équipe. Je suis très satisfait de mes améliorations. Merci beaucoup, cette place est un 5 étoiles!!
Just a few words to express my gratitude. Seems as though words are not enough to tell you how much I appreciate all you have done for me. It was a lot of fun and I feel very privileged to have met such wonderful people.
Thank you so much. Your help was much better than most of my doctors and counsellors. You went above and beyond what I expected. I don’t know what I would have done without you.
In 35+ years in the workforce, this was one of the best facilitated courses I have ever participated in. I felt valued in my opinion and my concerns were addressed with patience. I was never made to feel like my questions were “stupid” or not relevant to our topic. Amazing class!! Awesome instructor!!.
Everyone at Occupational Concepts works together as a wonderful team that is caring and compassionate.
Thank you Occupational Concepts for helping so many people yesterday be successful in trying new adaptive sports and rec activities! You are a true caring community partner! - Ability NB
The full staff here was amazing, made you feel comfortable, always there when you're having a bad day and pushed me to push myself more each day. - M. Cormier
I want to thank you for the best chair I have had in more than 10 years . You would never know what it is like to have a perfect wheelchair , but I know that the second measurements must have been what it took and I thank you. Thanks again you are the best in my books and if anyone ever asks I'll pass your name along.
Made me feel good about knowing my functional abilities; what can I do versus everyone telling me "you can't do this!" I heard over and over I cannot do this... But what can I do!? So now I know my functional ability limits. Thank you.
Natalie was very kind, she made me feel like she was listening to my requests. Natalie gave me encouragement when I needed it and helped me make the whole experience a pleasure. - Jean-Paul
Thank you so much for helping me. You were so friendly. It was perfect and I will never forget you. Thanks a million times for everything. - Beth
Nat is exceptionnally good at her work and was a pleasure to work with her. - Fernand
Natalie was a total ray of sunshine! Lover her willingness to lead and help me as well as being open and learning from me as well. Very positive, open, smiling, respectful, great energy. Great advice. Brings out the best in me.
She (Occupational Therapist) was amazing in every way. One woman I will never forget, she really inspired me. She was kind and caring and above all very fair. She is great at her job and it was a pleasure working with her, made me smile even through the pain.
Emilie et Dianna ce sont de très excellentes thérapeutes - Murielle
Considering why I was here, Erin made it fun and educational. She was very pleasant and helpful. And I actually enjoyed the interaction with her. She was helpful with how to's and definetely knows her stuff. - Paula
Belle personnalité et très bonne à son travail - Gilles
Thank you very much ! - Stuart A.
Absolutely no complaints. Very nice, professional and courteous.
A difficult but well done two days. Don't want to go through it again, but would not hesitate to do so with Annie if necessary - Stephen R.
Renée was very helpful, kind, listened well and is very good with people and great at her job. I was very happy with our over all day. Thank you - Kelly H.
Renee was very professional and respectful of our work environment. I was afraid of disrupting co-workers but she was great! She had lots of information and was creative in the solutions to correct my work environment. - Amy B.
Renée is a consummate professional. She is friendly, knowledgeable and expresses herself clearly and caring. She is excellent at her job! - Nicole B.
Renée was wonderful! She was extremely positive and truly cared about my wellbeing. She took the time to show me and give me examples for the tips that she gave me, made sure to gather my feedback in regards to the recommendations that she would be making. The tip that she gave me and the information she relayed to me were extremely helpful and it have helped me greatly. It was a fast and worry free process. Thank you again! - Tanya Blanchard
She (Kinesiologist) was very thorough and helpful. Thanks! - Cathy Simon
Very nice day. Made me feel relaxed.
Enjoyed my experience. It and she (OT) was amazing.
Renee listened to me when I explained my pain, what frustrations I had with my workstation, etc. She mad suggestions, and she not only changed areas that needed attention, she explained to me how to change them. If someone used my chair, Renee showed me how I could remember to put the settings back to where they were before and she left me material to help me with that. The improvements were felt immediately. The exercises are simple and relieve stree in areas that bother me - Ergonomic Assessment client
My experience with Jill was exceptional. She's a phenomenal person who truly is interested in the well-being of her clients. - Michelle S.
My meeting with Renee was very helpful. Looking forward to getting my mouse. - Beverley V.
Ms. Frenette was excellent in all. She's very friendly and knowledgable. - Charline G.-H.
Was a great experience. Knows her stuff. Felt well listened to and taken care of - Susan. D
Renée est très bonne dans son métier. Elle est plaisante, calme, répond aux questions. Je suis très satisfaite et contente qu'elle est venue. Aussi, elle prend son temps et ajuste l'équipement. - Carole D.
Great experience. Very knowledgeable and answered questions before I thought of them. From front desk on, great people and positive. Thank you. - Aaron F.
The assessment was a very positive learning experience. Renee was very friendly and knowledgeable - I would definetly recommend her services.
Jill was great. She taught me different body mechanics and was very helpful. Easy to talk to and very encouraging and supportive. I am so glad I had the chance to do my return-to-work at Occupational Concepts. Thanks so much. - Rhonda F.
Renee is perfect at problem-solving and coming up with solutions - Joan G.
Couldn't ask for better care - Best service ever. - Rene D.
This is my second time here and both times I was treated with respect and dignity. I truly respect the entire staff. Natalie was great at what she does and as a human being. - Thomas L
Dianna was very nice and ready to listen to my concerns. She was very attentive. She also made me feel comfortable. - Julie V.
Renee was a pleasure to work with. She understood my issues and helped provide immediate resolutions I could change today as well as suggest changes that can be made if the company accepts. Renee was great! - Denis L
I was very pleased with Dianna she was very helpful and compassionnate with my gradual return-to-work. - Mary Louise O.
Très aimable! - Réjean H.
I felt Erin was able to understand what was needed to improve my work area. Her recommendations should make my area more comfortable.
Dianna represented Occupational Concepts very well, was professional and very helpful. What's important is that she helped my employee as well as me as the employer through a process best handled by a professional. Thank you Dianna! - Numeris
Super de très bonne personne, son écoute est exceptionnelle et aussi très professionnelle. Un petit coeur à deux pattes et une psychologue en même temps. - Denise R.
Beau travail, efficace, rapide et surtout professionnel
Dianna St-Pierre is a great help in her field of work. With Dianna in my corner I was able to work at my pace and learn how to accept what happened to me and helped me get back into the work force and how to talk with my boss. Keep up the great work Dianna. - Doreen D
Very pleased with the results of my assessment. Excellent service, Renee. Merci ! - Reg L.
Was obviously nervous coming in. Jill was good to reassure me and sympathetic when my pain level went up. I thank her for that.
Thank you for all the help you gave me in returning back to work. It was difficult in the beginning but so far so good. I have learned a lot about working with pain. Stay fit and stay happy. - Normand
Annie was understanding and made sure I understood all of her instructions. I would not complain at all (a very good instructor). Thank you, Annie. - Michael P.
Erin seems to be very knowledgeable at what she does. She is professional as well as being a people person too! - Tim A.
Natalie was a very amazing person. She made me feel very special and made me understand the qualities of life and also the most important things that we should be appreciating. - Marlene A.
Elle (Natalie) prend son travail à coeur et elle est excellente!
Un gros merci! Super bonne! - Jolene S.
Natalie is a very good person. Don't ever lose her. She is what we need in our lives: sunshine, spiritful, concerned. - Raymond L.
Renee is very professional in all areas of her assessment. Her voice is very quiet which keeps the assessment between her and myself. She definitely is qualified in what she does from my understanding of how she did the assessment. - Donna M.
Great support making the process of returning to work after my injury easier and more comfortable. Thank you, Annie. - Natasha V.L.
C'était un plaisir de l'avoir comme ergothérapeute. Elle connaît très très bien son domaine et m'a beaucoup encouragé et aidé. - Abdelkader B.
Très satisfaite de mon entretien avec votre représentante. - Suzanne B.
A very positive experience working with Erin. She had some very helpful suggestions and she really knows her stuff ! - Julie M.
It was a long but necessary process. Thank you for squeezing me in so quickly
Excellent knowledge and recommendations. All information shared with us will enable us to make appropriate changes that will improve staff work spaces. Thank you ! - Tina B.
No other way to put it. Simply the best. She is very good at what she does. Felt we knew each other all our lives. Thanks to Jill. - Wayne S.
During my 8 weeks at Occupational Concepts, I felt very fortunate to work with staff that cared 100% about your situation. The complete team are by fat the most skilled in their individual professions. My final Functional Capacity Evaluation was one of the most, if not the most favorite part of the program. - Dennis P.
Very helpful ergonomic suggestions to help with issues. Respectful and very knowledgeable. - Susan G.
Natalie est une personne très ouverte d'esprit avec une âme très au-dessus de la moyenne. Elle sort de l'ordinaire et elle est seraine et à l'écoute des gens et beaucoup de belles paroles. - David M
Pleasure to work with. Love the energy and knowledge. - Jody D.
Very nice and understanding - Monique B.
First time for this excellent experience. Very easy to get along with and didn't push one too hard. I would recommend this organisation to whoever asked.
Very nice chemistry with this group. Works very good as a team. Very caring and giving people, very fitting for this environment. Made my adjusting to the program a lot easier. - M. Landry
Natalie was a delight to have on my side through my Gradual Return to Work. She was more than just a therapist. It's not often you come across someone who is great at their job and love their job also. Natalie really radiates both. No comments and/or words can explain my appreciation for what Natalie did for me throughout this journey. - Jean-Michel L.
Great staff!! Very compassionate about what they do. Certainly put in 100% effort to help with any and all issues. Take care guys and thank you for trying. Cheers - Jeff B.
Dan and Darren in the wood shop - very good to work with. Was very good for my situation. Enjoyed the wood shop. - Wayne S.
I was treated with respect and kindness from staff. Was always given the extra push to keep going and told I was doing good when my efforts were trying physically and mentally. Great group of staff. Would recommend this program to anyone who is wanting to improve their life after an accident. - Kim G.
Super de bonne équipe. Personnes qui sont humaines et à l'écoute, beacoup de compassion, polits, gentilles et dégagent beaucoup de bonne énergie. Je suis vraiment impressionné du travail que vous faites. - David M.
I was very happy, everyone was so nice and understanding and very helpful. This program and the staff are amazing - M. Bourque
Vous avez une très bonne équipe qui se donne à 100% et qui aime ce qu'elle fait. Lâchez pas et merci. - Mario C.
This has been a great place to receive treatment for my knee. Everyone was so pleasant and always trying to help! I might still have pain and swelling but at least I have some added tools to work with now! Very positive place! - Lilla M.
Wish I could find a job with the positive energy I felt there. I felt part of something great. I understand my pain and now I can stop my flare-ups from reaching 9-10 pain levels.
They were amazing staff. Felt very comfortable from the first day. Make you feel very welcome. 10's out of 10's for everybody - Sonia M.
Vous formez une très belle équipe. Très professionnel. Toujours prêts à aider et répondre aux questions. Vous faites du très beau travail. - Gaetan M.
You have a great team working here! Very pleasant! Friendly, comfortable to be around staff.
Very pleasant, knowledgeable, easy to communicate with, very friendly and took the time to explain in detail
First thing I noticed about Nicole was her kind and gentle spirit. That made me feel comfortable because I sometimes feel anxious so that was a good balance for me. She's very professional and knows her stuff. Was helpful in all areas - Charlotte L.
Jill made me feel very comfortable during the examinations. Thank you so much!
Very knowledgeable and helpful. A pleasure to work with. - Stephen W. (ergonomics)
I have only great things to say about my care given here. I thoroughly enjoyed coming here and felt it helped me physically and mentally. I have been given hope and a desperately-needed understanding of what was going on in my body and logical understanding of why I did not feel I was "getting better" after my injury. - Cindi E
Dan, Kendra and Benoit were a pleasure to work with. Dan is so down-to-earth and makes everybody feel equal. He is the best. Kendra is a super friendly person, a ray of sunshine to work with. She knows how to make someone relax. Benoit also did a great job. Kudos to all 3 - Noella L.
Annie-Claude's friendliness and pleasant personality made the experience better than expected. She showed attentiveness and concern when needed the most. I valued her advice and encouragement. - Donna D.
Particulièrement douée à la communication, Nicole dirige les exercises avec le support nécessaire. Très à l'écoute. - Benoît P.
Je suis très satisfaite de l'approche utilisée pour faciliter mon retour progressif au travail. Le retour s'est fait graduellement et m'a permis de connaître du succès au travail. Je me sentais appuyée et écoutée dans ma démarche. Mon employeur me supporte depuis le début dans ma réhabilitation, notamment par différentes accommodations pour simplier mon travail. Mon ergothérapeute m'a fourni les accessoires nécessaires pour faciliter mon retour et me permettre de continuer à travailler dans les années à venir. Je tiens à les remercier pour leur soutien et leur compréhension. Ce fut grandement apprécié. - Lucie L.
Natalie is amazing. She went above and beyond to help me and if every client would have her as an evaluator, everyone of us would feel amazing. I want to than her for making me feel special as a person and not a number. - Noella L.
J'ai senti que le personnel était compétent et qu'ils voulaient aider - Marcel B
This experience was overall positive. Re-enforced the importance of "Keep Moving"
My team was great. They were pleasant and from what I saw, sympathetic to my injury. Thanks for everything!! - Joseph F.
Dianna was wonderful to work with. I felt at ease when meeting with her. She showed genuine concern for my health and safety at work. She went above and beyond what I thought was reasonable for an OT to accomplish regarding my case. She was patient when answering questions and would make sure that any concerns I had were addressed. I feel like she treated me fairly and was non-judgmental regarding my work injury. Thank you for the excellent care I received during this time. All the best to Dianna and the team at Occupational Concepts. - Nancy
Renée was very helpful and very professional! She made me feel very comfortable and that all my issues were valid. Thank you very much! - Nancy B.
Excellent service et fournit des conseils et ressources fort utiles. - Stéphane R.
Depuis l'arrivée de Julie dans la "warehouse", on sent et voit la propreté et je me suis sentie qu'on prenait soins de moi et mon équipe. Concernant tous les employé(e)s de l'établissement, vous êtes une équipe géniale et professionnelle et je dédie surtout ceci à Mme. Natalie Dupuis qui, selon moi, est la meilleure des meilleures, d'une douceur impécable et qu'elle a le coeur à la bonne place. Merci Natalie Dupuis, tu resteras toujours dans mes pensées et mon esprit. Merci! - BettyAnn F.
J'ai retrouvé un sense à la vie, pas tout à fait complet mais je dirais à du 85% . Les tâches, exercises, opinion et suggestions et le fait de me présenter au bureau a été un outil des plus importants. Ghislaine est une personne charmante qui sait écouter et chercher des solutions. Merci beaucoup de tout l"aide qui a été offert.
Renée is wonderful! She is so knowledgeable and kind. She was so patient with me and found a solution to remedy my situation. Thank you so much, Renée!
You have a great group who put lots of effort into what they do and always try to help you see the bright light at the end. One fantastic group. Thank you! - Duane F.
All employees were very professional and very friendly, made me feel that I mattered and was there to help me with any questions or concerns. Kendra needs to do the relaxation CD: her voice is calming. - Pauline F.
Loved the experience. Just like a small family. Happy to go home but will miss everyone like crazy. Awesome job from the whole team. Thank yo uall so much - Claudette L.
Le personnel est très professionnel, respectueux et consciencieux. J'ai beaucoup apprécié qu'ils pouvaient tous parler le français. Julie écoute bien les clients et elle cherche et propose des solutions quand un problème lui est rapporté. Merci à tous! - Donald
This is the best place that I've every been to. I always felt listened to questions answered. Made me feel that I mattered and always found solutions to their best abilities. Friendly and straight-forward and caring. - Tina L
Very nice and helpful - Rob
Très bonne équipe. J'ai été bien reçue du début à la fin. Beaucoup de compréhension envers moi. Cela m'a donné de l'assurance. Je me suis sentie bien dans votre centre. Beau travail - Brigitte L
All staff was just excellent ! - D. Richard
Fantastic team. Very understanding, helpful, knowledgeable and kind. - Julie A.
All staff were the perfect representation of what a "team" should work and function as. No discrepency in advice given at any time. Being on the same page 100% of the time. Everyone was personable and relatable, friendly and empathetic always. This place is amazing and definetly 100% reason for my full recovery! - Michelle D.
I want to thank the staff there for a very well program that made me realise that I need to keep active more. My attitude for myself has changed and showing me to keep active. I know I will have pain for the rest of my life but this program showed me that I need to exercise more and can't feel better by NOT exercising. I really mean it. To all the work you all do: thank you all. - Danny L.
Natalie est une ergotherapeute exceptionnelle! Elle est à l'écoute, réconfortante et toujours un bon mot à dire. Elle m'a mis à l'aise immédiatement et j'ai pu faire l'évaluation de mes capacités à mon rythme. - Jessica D.
Erin was very respectful, understanding and personable. I felt like she had been my friend for years. I highly recommend her. What a super-soul. Overall experience was 99.9% Excellence. - Linda C
I felt very comfortable with Nicole - she's a sweetheart :) - Doreen H.
This recovery time has been very difficult for me. It meant not only healing but coming to terms with my disability. There were times I felt depressed, out of control and strangled by all the observations, meetings and general watchful eyes but now I realize it was all so important. I was trying to hide my abilities or lack thereof and thank goodness, my Occupational Therapist helped me to recognize many things about myself that I couldn't see at the time. She worked with me and even gave me encouragement when I needed it the most. By being honest and straight-forward with her, she was able to assist me to realize my potential as a person, maybe not as I once was, but how valuable I still am as a worker and a human being. I will be forever grateful for all she helped me with. Thank you, Dianna! - Jane.